Contacto con nosotros

¡Nos encantaría conocer su opinión!

Last name ^*

First name ^*

Email address ^*

Phone number ^*

Which Mama do you want to contact? ^*

Why are you contacting us? ^*

Your company name ^*

Your job ^*

How did you hear about Mama?

Your message

Al enviar este formulario, usted acepta el uso de los datos proporcionados para el procesamiento de esta solicitud y para cualquier posible relación comercial que pueda tener con Mama Shelter. Tiene derecho a acceder, rectificar y suprimir sus datos personales, ejercer sus derechos de portabilidad u oponerse al tratamiento de sus datos poniéndose en contacto con nosotros por correo electrónico: data-privacy@mamashelter.com. Para obtener más información sobre el tratamiento de sus datos personales y sus derechos, visite esta página: https://mamashelter.com/legal-notices/?tab=3.

Gracias por ponerse en contacto con nosotros.

Le responderemos en breve.

Mama le ama

¿Tiene alguna pregunta? ¡Puede que ya tengamos la respuesta!

PREGUNTA. How to apply for a job or internship at Mama Shelter ?

RESPUESTA. For any job or internship application, please visit: here

PREGUNTA. Does Mama Shelter have special offers, gift boxes or vouchers?

RESPUESTA. Which hotel or city is your question about?

PREGUNTA. What is the cancellation policy for Mama Shelter ?

RESPUESTA. Flexible rates can be cancelled up to 24 hours before check-in before midday local time. In the event of late cancellation, a full night rate will be charged.
Prepaid rates and promotional offers are non cancellable, refundable or changeable.

PREGUNTA. What time is the check in at Mama Shelter ?

RESPUESTA. You are able to check in after 15:00.
We do not offer an early check-in.

PREGUNTA. Are pets (dogs and cats...) allowed at Mama Shelter ?

RESPUESTA. Which hotel or city is your question about?

PREGUNTA. Is the reception at hotel Mama Shelter open 24/7?

RESPUESTA. The front desk is open 24/7

PREGUNTA. Does Mama Shelter have a reward & loyalty program ?

RESPUESTA. Firstly, there is Dis-loyalty, which is a membership subscription that gives instant access to great discounts for everyone from the moment they sign up: here In addition to this, Mama is also part of Accor Live Limitless (ALL), a free loyalty programme based on earning benefits through earned points.

PREGUNTA. Why is it better to book direct at Mama Shelter ?

RESPUESTA. These are the advantages of booking direct with us:
• Best rate guarantee

PREGUNTA. May we leave our luggage before check in, at Mama Shelter ?

RESPUESTA. Secure luggage storage is available for all our guests for free before check-in and after check-out.

PREGUNTA. Is there a room service at Mama Shelter ?

RESPUESTA. We don't provide room service.

Ver las preguntas frecuentes